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Many retailers have successfully pivoted to ecommerce fulfilment, but what happens when the shops do actually reopen?
Alex MacPherson, Director of Solution Consultancy and Account Management explains how today, the hype and buzz is all around ‘cloud native’ computing.
Artificial Intelligence (AI) has undoubtedly become one of the biggest buzzwords of the 21st century and its use within retail has grown, not just for large market-leading retailers, but for retailers of all shapes and sizes across many sectors.
COVID-19 has accelerated questions around the use of robotics and automation and shone a spotlight on existing businesses and retail models.
Retailers are still struggling to connect the dots of the end-to-end customer journey, leaving disparate systems working at odds and capabilities left unexplored.
As this draws tumultuous year draws to an end, we wanted to leave you with five key areas to focus on in the customer experience space in the New Year.
Six predictions for retailers and supply chains in 2021.
In this article find out how taking control of the entire supply chain and leveraging the technology at your fingertips can keep retailers and wholesalers ahead of the competition.

Deliver On Your Promise to Customers