Utilise your stores to maximise e-commerce sales

Store Fulfilment solutions provide complete command and control from a single, responsive interface designed to run on any form factor and every operating system, whether your store is large with dedicated operations and customer service teams, or small with team members doing everything. Robust picking, packing, ship-from-store, and in-store collection all flow with an easy-to-use mobile interface. Real-time access to in-store fulfilment information, activities and processes enable efficient fulfilment while ensuring customer satisfaction.

Features + Functions
  • Reduce staff training and induction time with intuitive, guided flows with visual progress indicators, and next steps
  • Control the in-store user experience and fulfilment activities with real-time visibility of fulfilment, performance and risk
  • Provide store workload visibility with push notifications to alert staff to new work and real-time counts of fulfilment backlogs within the store
  • Identify highest priority orders and deliveries using enriched configuration rules to manage the store fulfilment workload
  • Optimise picking based on store operations, processes and layouts using order, batch and sorting strategies
  • Integrate receiving and fulfilment for site-to-store orders
  • Manage customer collections with staging, order search, customer verification and signature capture for proof of delivery
  • Rate shop, ship and track parcel packages with no maintenance using out-of-the-box integration with leading parcel couriers
  • Pick and pack using detailed instructions for speciality products, personalised requests and product specific tasks
  • Print and reprint functionality using native print services

Deliver On Your Promise to Customers