Warehouse management
Control demand, supply, labour and automation across your entire network with Manhattan Active® Warehouse Management. The leading cloud-native, evergreen and extensible WMS in the industry.
Never upgrade your WMS again
Manage allocation
Power intelligent allocation for maximum pick density.
Break barriers
Integrated processing for retail, wholesale and direct.
Optimal order picking
Use the optimal method of pick by either batch, individual, wave-like or wave-less.
Seamless automation connecting
Connect any automation from any vendor; reduce point-to-point integrations.
Easy automation coordination
Coordinate orchestration across any kind of automation or robotics.
Faster connectivity
Pre-certified plug-in connectivity for automation.
Actionable insights
Take action with insights that allow ‘see and do’ supervision.
Agile decision-making
Make better decisions faster with real-time agility.
Improved morale
See higher job satisfaction by experiencing advanced autonomy, mastery and connectedness.
Unlimited visibility
Observe unlimited enterprise-wide visibility ranging from the highest level of your organisation to the lowest.
Simultaneous fulfilment processing
Get simultaneous processing of wholesale, retail and direct fulfilment.
Everything in one app
Manage inventory, orders, labour, automation and transportation all on one app.
Unified distribution control
Run the entire enterprise from a single app with command of fulfilment, labour, slotting and automation.
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Global visibility
See real-time performance for your entire supply chain—or just one facility.
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Facility-level visibility
Manhattan's WMS software allows you to see the facility’s overall inbound and outbound—along with individual, departmental and overall performance against goals.
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Actionable insights
Identify areas showing less-than-expected performance with a single tap.
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Digital twins
Manhattan’s WMS system allows you to see an employee or resource in a digital representation of the warehouse—and react with people, equipment and tasks in real-time.
Unified planning
Optimise order fulfilment with machine learning that maximises efficiency, productivity and profitability—while simultaneously processing retail, wholesale and direct demand.
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Order streaming
Leverage intelligent, automated resource orchestration with a system that adjusts to new orders, labour changes, equipment failures and more—keeping the facility at maximum utilisation.
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Execution-driven planning
As workers and machines execute tasks, Order Streaming records each action—over time it anticipates how long a task will take based on factors like number of stops, distance travelled, location and time.
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Adaptive work planning
Regulate the pace and amount of work—selectively delaying some fulfilment decisions, while taking advantage of execution feedback or changes in the order pool.
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Smart task execution
Create and modify pick paths in real time—using machine learning to accommodate worker decisions.
Unified execution
Eliminate barriers to efficiency like 'pick type' and 'order type' by orchestrating put-away, picking, slotting, sorting and packing activities simultaneously.
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Dynamic workflow
Set up dynamic workflows with configuration wizards that adjust to match real-time operations.
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Engaged experiences
Logistics capabilities are unified in a single app, which means less training for users, more visibility and control for supervisors, and intuitive workflows with configurable instructions, images and actions.
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Optimised slotting
Integrate slot and re-slot into put away and picking workflows.
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Targeted support
Support for hundreds of needs—lot management, perishable fast flow, load stop sequencing and more—across industries like retail, apparel, footwear, direct-to-consumer, food, grocery, 3PL, life sciences and high tech electronics.
Unified automation
Use technology to your advantage to simplify the process and save time.
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Robot-ready
Use machine learning to optimise fulfilment across advanced automation, robotics and human associates.
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Person and machine in sync
Get maximum throughput when every asset (automation, robotics, people) work together.
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WES inside WMS
Our WMS software integrates advanced material handling equipment, such as sortation equipment, put walls and automated storage and retrieval, as well as the latest robotic solutions.
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Manhattan automation network
Make it easy to onboard automation technology by building base integrations and pretesting them collaboratively.
The Manhattan Active® Platform
A cloud-native, evergreen and extensible foundation engineered to handle the most complex supply chain networks in the world.
Composable microservices
API-first architecture with automated scalability, resiliency and availability. Every component is part of a shared application platform.
Innovation independence
Our low code, no code, your code development strategy means you pick what method of configuration and customisation works best for you—with as much support as you want or need.
Continuous updates
Every 90 days, all Manhattan Active solutions automatically receive new features and enhancements.
Fulfil Your Potential With Manhattan
Director of IT
Manhattan Active® Warehouse Management is born in the cloud and automatically scales to match any business need. Built entirely from microservices, it utilises applied intelligence that empowers real-time distribution planning for better, faster operational decisions.
- Cost Savings- Cloud-based technology, with a single, centrally located version of the truth, eliminates the need for redundant systems. With no upfront costs and less demand for tech support, you also extend your IT budget.
- Improved Security- Keeping critical information in the cloud protects data by giving that responsibility to a specialised, third-party with superior expertise.
- Greater Flexibility- The cloud-native microservices structure means you can adapt, scale, upgrade and make changes almost instantly to benefit every user in your organisation.
Warehouse operations manager
Maximise your employee and warehouse operational efficiency with Manhattan Active Warehouse Management.
- Unified Execution- Labour management and warehouse management capabilities are now unified in a single app. This unification means more visibility and control for supervisors, as well as real-time communication and performance feedback embedded directly into the associates' operations tools.
- Unified Automation- The Manhattan Automation Network makes it easy to onboard new automation technology by facilitating collaboration between Manhattan Associates and our industry-leading partners.
- Labour Management- Manhattan Active Labour Management uses data-driven gamification, real-time digital communication, automatic recognition and rewards programs to move beyond labour management, achieving true employee engagement.
Warehouse supervisor
Optimise your warehouse efficiency and execution with solutions that enable you to meet your daily goals.
- Slotting Optimisation- Manhattan Active Slotting Optimisation automatically determines the best locations to locate inventory to increase workforce efficiency, shorten order fulfilment cycles and maximise throughput.
- Order Streaming- Order streaming technology ensures the right resources with sufficient capacity are quickly identified, so orders get to the dock ahead of the carrier cut-off times and promised service commitments.
Manhattan’s WMS leads the Gartner Magic Quadrant
A Recognised Leader
Manhattan’s WMS is a 14-time leader in the Gartner Magic Quadrant, earning the top spot for Completeness of Vision and Ability to Execute.
Everything works better with Manhattan solutions
Manhattan offers a complete breadth of solutions that when unified, provides total coverage for your supply chain commerce needs.
Transportation management
Manage every carrier, rate, route and load with Manhattan Active® Transportation Management.
Labour management
Empower employees to be more productive—and happier with their work—using Manhattan Active® Labour Management’s AI-enabled software.
Point of sale
Empower store associates with Manhattan Active® Point of Sale, a POS built to turn the store into an experiential showroom, customer service centre and neighbourhood fulfilment point.
See how DHL harnessed the cloud-native agility of Manhattan’s WMS
DHL, one of the largest logistics companies in the world, is breaking the upgrade cycle with the cloud-native agility of Manhattan’s WMS.
Meet our partners
We deliver added value through partnerships with these best-in-class vendors.
FAQs
What you’ll need to know about warehouse management systems.
A warehouse management system (WMS) is software to help organise warehouse operations.
A WMS is designed to control movement and storage of materials, track inventory, manage stock and optimise picking and packing of orders. A WMS can also be integrated with other software—such as enterprise resource planning (ERP) and transportation management systems (TMS)—to offer an end-to-end view of the supply chain.
Because a cloud-native warehouse management system (WMS) is designed to run on cloud infrastructure—rather than on-premises servers—it offers:
- Scalability—reducing costs and improving efficiency by scaling up or down to meet changing needs.
- Flexibility—accessible anyplace with an internet connection to manage distribution from unlimited locations.
- Cost savings—eliminating expensive hardware, IT infrastructure and downtime for system upgrades
- Automatic updates—ensuring access to security updates and the latest version of software.
- Data security—protecting sensitive data with features such as data encryption and multi-factor authentication.
- Collaboration—enabling multiple users to work simultaneously to improve productivity.
- Integration—syncing with systems such as enterprise resource planning (ERP) and transportation management systems (TMS) to provide a comprehensive view of the entire supply chain.
Unlike most cloud solutions, the Manhattan Active® WMS is engineered to be extensible—allowing users to add their own logic, integrations and customisations without negatively affecting updates.
Both are software solutions to manage warehouse operations. Each has a different focus.
A WMS manages inventory by tracking inventory, stock locations and stock movements and can also be used to optimize picking and packing, whilst providing real-time visibility of warehouse operations.
A WES optimises warehouse processes such as receiving, picking, packing and shipping, often via advanced automation or robotics. It increases efficiency by automating repetitive tasks and reducing manual labor whilst providing features such as real-time task tracking, work optimisation and automated replenishment.
WMS and WES can be used together to improve visibility and efficiency.
AI and machine learning assist with tasks too time-consuming to perform manually. Some examples:
- Inventory management—Algorithms predict demand and optimise inventory levels—reducing both stock-outs and surpluses.
- Automating tasks—Receiving, picking, packing and shipping can be automated to increase efficiency.
- Actionable insights—Real-time visibility, helping to identify bottlenecks and make adjustments.
- Work optimization—Arranging work assignments to reducing labour costs and increase productivity.
- Personalization—Providing recommendations based on past interactions.