Boosting Michaels’ Omni Platform Performance
Solving Order Spikes With a Scalable System
By the Numbers
Scaled Online Demand Seamlessly; No Disruption, No Drama
400
Michaels handled a surge in e-commerce orders smoothly, increasing peak‑season order volume by 400% without disruption using Manhattan’s platform.
Increased Efficiency in Order Ops
50
Automation cut manual steps and boosted efficiency, slashing per‑order processing time by 50% across fulfillment operations.
Lower Costs in Operations
30
Improved automation and accuracy significantly reduced operational expenses, generating a 30% cost reduction post‑implementation.
“Manhattan Active Omni has transformed our order management processes. We can now handle higher volumes with ease, and our fulfillment times have improved dramatically.”
Related Michaels & Manhattan Success Assets
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