Point of Sale Software
Empower store associates with Manhattan Active® Point of Sale, a POS built to turn the store into an experiential showroom, customer service center, and neighborhood fulfillment point—with the ability to help associates sell, fulfill, and engage anywhere, all from one app.
POS is the Heartbeat of Your Store
Customize Their Experience
Personalize service with virtual fitting rooms, omnichannel interactions, and more.
Continuous Engagement
Manhattan’s point of sale solution ensures continuous engagement via two-way messaging between customers and associates.
Adapt to Customer Needs
See trends, preferences, and tendencies derived from real-time operational data.
One Singular Experience
Support unique store needs and preferences with an extensible user interface that operates in the same solution and provides the same user experience for selling, engagement, and fulfillment.
Real-Time Insights
See customer, back office, and management data with interactive dashboards.
Accelerate Sale Processing
Administer faster checkouts and easier returns with RFID support.
Run on Any Device
Run your point of sale system from any device, including Android, iOS, and Windows.
Personalize Every Experience
Support unique store needs and preferences with an extensible user interface that operates in the same solution and user experience for selling, engagement, and fulfillment.
Works Offline
Get the no-downtime benefits of resilient cloud technology.
Convenient Endless Aisles and Flexible Payment Options
Save every sale with endless aisle visibility across the entire enterprise and global flexible payment capabilities.
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Sell From Anywhere
View worldwide inventory visibility across stores, distribution centers, distributors, manufacturers—even inbound transit, and real-time pickup and delivery options.
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Search the Entire Network
Search using any attribute of the item, then filter by preferred fulfillment method.
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Get Global Payment Support
Get mobile checkout—including support for contactless payments and shared terminals.
Improved Clienteling
Data-rich customer insights boost your store associates' clienteling capabilities.
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Expanded Engagement
Get real-time access to online wishlists and customer order histories, set up appointments, or create personalized lookbooks.
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Direct Interactions
Utilize the point of sale software app to communicate with customers via text, e-mail, social, or chat.
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Data-Driven Insights
Access any customer’s history—including transactions, interactions, and wishlists—to find trends and tendencies.
Enterprise Product Catalog and Omnicart Data
Manage orders from any channel and access the entire product catalog—including item details and images—from any point along the buyer’s journey with Manhattan’s point of sale solution.
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Anytime, Anywhere Access to Product Catalogs
Search by item attributes and access a complete product catalog with images, with in-store and in-network locations available in real time.
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Unify the Buyer’s Journey With Omnicart
Orders initiated in any channel can be completed, returned, or exchanged in any other channel.
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Identify Opportunities
Add upsell/cross-sell opportunities to an original order or at order pickup, no matter the payment type.
One App for Everything POS
Manhattan’s point of sale software offers a single user experience, regardless of device or operating system.
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Unified Experience
Provide one intuitive experience—that runs on any operating system—for all in-store selling, engagement, and fulfillment.
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Configurable UI
Support unique needs and preferences with an extensible user interface (UI).
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Intuitive Navigation
Easy training—and better employee retention— through a consistent digital experience.
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Offline Resiliency
Ensure seamless operations and uninterrupted transactions even during temporary loss of internet connectivity.
The Manhattan Active® Platform
A cloud-native, evergreen, and extensible foundation engineered to handle the most complex supply chain networks in the world.
Composable Microservices
API-first architecture with automated scalability, resiliency, and availability. Every component is part of a shared application platform.
Innovation Independence
Our low code, no code, your code development strategy means you pick what method of configuration and customization works best for you—with as much support as you want or need.
Continuous Updates
Every 90 days, all Manhattan Active solutions automatically receive new features and enhancements.
Fulfill Your Potential With Manhattan
Chief Digital Officers
Execute digital initiatives profitably and unify the digital and in-store customer experience with Manhattan Active Point of Sale. Our solution capabilities will enable you to:
- Lower total cost of ownership
- Secure differentiated value and revenue growth
- Improve the customer experience
- Empower your store associates
Director of Store Operations
Transform your store operations with a single solutions for all omnichannel store experiences for customers and associates with Manhattan Active Point of Sale. Your store will benefit from:
- Visibility to inventory in any location
- Omnicart checkout support
- All customer interactions and transactions
IT Manager
Never upgrade your point of sale again with Manhattan Active Point of Sale’s cloud-native architecture that's evergreen, scalable, and resilient, even when the network is compromised. Our best-in-class solutions feature:
- Resilient cloud technology
- Updates and features every 90 days
- Extensible API microservices
See How Lamps Plus Lights the Way With Manhattan’s POS
Bill Gratke, SVP of Supply Chain at Lamps Plus, discusses how Manhattan Active® Point of Sale solution delivers a “peaceful” omnichannel shopping experiences.
Everything Works Better With Manhattan Solutions
Manhattan offers a complete breadth of solutions that when unified, provides total coverage for your supply chain commerce needs.
Store Inventory & Fulfillment
Support any combination of retail order fulfillment with precise inventory accuracy.
Customer Service & Engagement
Give your team the tools to understand why and how customers buy—and your customers the tools to take control of their post-purchase journey with Manhattan Active® Customer Engagement.
Order Management
Unlock unprecedented precision, inventory visibility, and promising with Manhattan Active® Order Management’s cloud-native architecture.
FAQs
What you’ll need to know about Point of Sale software. Don't forget, you can always read our article 'What is Point of Sale and Point of Sale Systems' should you need more info.
A software solution that retailers use to manage and process sales across multiple channels.
Omnichannel POS provides real-time data, inventory management, customer relationship management, payment gateway integration, analytics, and reporting.
The role of a retail store associate has become more complex with changes in technology and customer expectation.
Today, an associate’s responsibilities may extend across sales, customer service, product knowledge, recommendations, inventory, fulfillment, promotions, and social media.
Because today’s customers have higher expectations.
Customers now expect to control the buying journey—deciding when, where, and how to purchase and return—but they still expect to be appreciated the moment they walk into the store.
A cloud-based POS system is hosted on remote servers and accessed through the internet.
Its advantages over traditional, on-premises systems include accessibility, scalability, cost-effectiveness, automatic updates, advanced security, data backup and recovery, and easy integration with other systems.
Faster and Easier Than Ever to Connect
Manhattan Active Platform technology makes it faster and easier than ever to connect to existing systems, valued partners, and new services. To make it even easier, we’ve already integrated Manhattan Active Solutions into industry-leading solutions for everything from inventory visibility and autonomous mobile robots to payments, fraud, and search engine shopping, just to name a few. It’s your supply chain commerce ecosystem. Unified.