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Giant Eagle Finds a Route to Greater Efficiency With Manhattan TMS

Customer success story on how Giant Eagle—one of the largest food retailers and distributors in the U.S.—optimized routes for its fleet of 340 drivers (who cover over 16 million miles a year) and consolidated three separate systems into a singular platform with Manhattan’s TMS.

The Challenge

Fragmentation in transportation technologies—with three disconnected systems—led to disarray in transportation strategy. Varying delivery times for more than 460 stores resulted in decentralized routing, ongoing delivery pressures, inefficiency, and wasted miles.


More than 460 stores

Located regionally throughout western Pennsylvania, Ohio, northern West Virginia, Maryland, and Indiana

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Solutions Implemented

Giant Eagle consolidated their technology platforms down to a single solution: Manhattan TMS. Optimizing inbound and outbound orders allowed the company to maximize cube, minimize empty miles, and enabled the company to raise service levels with a single application.

Transportation Management

Orchestrate every carrier, rate, route, and load with Manhattan Active® Transportation Management, engineered to adapt and grow with your business needs.

Transportation Procurement

Manhattan Transportation Procurement allows you to determine the ideal combination of carriers and balance price against other factors such as capacity, service, and quality.

Progress & Results

Manhattan TMS helped Giant Eagle reduce empty miles by 8% and total miles by 7.7% through optimized delivery schedules, improve cube by 7%, and filled available capacity with backhauls which improved load utilization and lowered inbound costs.

Want to Learn More?

Read more about how Manhattan's TMS enabled Giant Eagle to ensure routes are efficient, drivers are fully utilized, and deliveries are aligned with labor—and future plans for adding increased real-time visibility of trailers with yard management.

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