Craft Supplier, Plaid Supply Chain Case Study

Due to its rapidly growing business with large retailers, Plaid Enterprises, Inc., a world leader in craft and home décor products, needed a solution to increase productivity in its distribution center—along with a convincing ROI analysis to get management approval. After completing Manhattan Associates' Value Assessment (MAVA), Plaid's executive team found the data compelling enough to approve implementation of the Warehouse Management and Transportation Execution solutions. Within just three months of implementation, Plaid achieved a 12% improvement in productivity—three months ahead of schedule. And, the company's labor productivity continues to trend even higher.

Increasing compliance requirements and 20-year-old legacy system challenged Plaid’s ability to serve its customers.

Plaid implements Manhattan’s Warehouse Management and Transportation Execution solutions based on compelling ROI analysis.

Increased labor productivity and shipping efficiency, improved order accuracy, reduced IT costs.

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