Introduction
Join us in our upcoming session for a showcase of Manhattan's Agentic AI for Customer Service capabilities with Manhattan Active Maven. Built on Manhattan Active Order Management, Maven transforms chat and email interactions by handling queries from "Where's my order?" to complex resolutions like replacements or price adjustments.
See real use cases in action, hear how retailers are already benefiting, and learn how you can you participate in fast, low-risk deployments that can help answer over 40% of customer service queries.
Speakers
Key Takeaways
- Retail-ready Agentic AI: Purpose-built for retail, connected to your OMS, and delivering value immediately.
- End-to-end coverage: Automates service across chat and email: tracking, FAQs, edits, invoices, and resolutions.
- Fast, low-risk rollout: Quick integration and trial options via the Maven Accelerator Program.
Date: Octover 17, 2025
Time: 11:00 AM – 11:30 AM EST
Everything Works Better With Manhattan Solutions
Manhattan offers a complete breadth of solutions that when unified, provides total coverage for your supply chain commerce needs.
Order Management
Manhattan Active® Order Management provides stores with visibility into available inventory held anywhere, supporting endless aisle selling.
Store Inventory & Fulfillment
Manhattan Active® Store Inventory & Fulfillment optimizes stores for omnichannel retail with improved store inventory accuracy and more efficient store fulfillment processes.
Point of Sale
Modernize the store with Manhattan Active Point of Sale—a cloud-native retail POS application enabling store associates and managers to delight shoppers and improve store performance.