Igniting Kendra Scott’s Omni Pivot Success
Connecting Stores Through Fast, Flexible Fulfillment
By the Numbers
Rapid Rollout of In-Store Fulfillment
6
In six working days, Manhattan configured, Kendra updated systems, tested, and launched store fulfillment for online orders nationwide.
High Throughput for In-Store-Shipping
13
Shipped from 13 stores more than 95% of allotted capacity, proving the approach worked smoothly under pressure daily.
Despite Limitations, Kept Global Order Delivery Commitments
175
Operations span U.S. retail locations and online deliveries to 175 countries, keeping customers connected despite store closures globally.
"Recent events have changed the nature of retail forever. We believe that by putting our customers’ needs first we will be more successful.”
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