Kramp’s ongoing focus on supply chain excellence
Key Takeaways
Achieved highly digital, scalable commerce
90% of Kramp’s orders were placed online, while the company served almost 60,000 dealers across Europe. Its nine distribution centres could process up to 100,000 orders per day
Improved inventory availability and order fulfilment
Manhattan Distributed Order Management gave Kramp a real-time view of inventory across all nine distribution centres and allocated each order based on stock availability, logistics cost, and delivery capacity. This helped Kramp offer inventory from any distribution centre, regardless of where the customer is
Better service and conversion
Kramp is now able to provide more reliable delivery promises, reduce cancellations caused by local stock shortages, and consolidate split orders
“The order management system underpins the promises we make to our customers and ensures we fulfil them.”
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Discover more about what powers the relationship between Kramp and Manhattan.
