The Cost Optimizer

Control Costs with Smarter Fulfillment Sourcing

Supply chain volatility has turned fulfillment sourcing into a margin decision. Modern Order Management helps retailers balance customer expectations with cost on every order by using machine learning and adaptive algorithms to evaluate fulfillment options in real time.

By factoring in shipping cost, capacity, and carrier rejection rates, it helps retailers choose the lowest total-cost source and plan while still keeping the customer promise. The result is more precise decisions, better performance, and healthier margins.

Protect Margins with Smarter Returns Routing

Returns volume is increasing, and so is the pressure that puts on margins. Modern Order Management helps retailers turn reverse logistics into a competitive advantage by determining the best return route and destination for each item. By weighing factors such as price, inventory position, and shipping cost, it helps protect margin, improve inventory placement, and increase sell-through—while still delivering a smoother returns experience for customers.

Use AI and Automation to Move Faster and Spend Less

Retailers are expanding options such as store pickup, ship-from-store, and outsourced returns to meet rising customer expectations—but those choices also add operational complexity. Modern Order Management brings more automation to orders and returns so teams can work faster with less manual effort. It automates workflows for exception resolution, routing, work management, and notifications, helping retailers streamline operations and reduce costs.

The result is simpler fulfillment and returns operations, stronger efficiency, and more profitable growth.

As a cost optimizer, Modern Order Managements helps drive these key business outcomes:

Decreased Processing Costs

Retailers can lower fulfillment and returns costs by choosing the most cost-effective path for each order and return, then using automation to remove manual work.

Improved Inventory Utilization

Smarter fulfillment and returns flows improve inventory position, helping retailers reduce markdowns and increase sell-through.

Enhanced Customer Satisfaction

When retailers keep delivery promises and make returns easier, customer satisfaction rises and repeat business follows.