The Impact of AI on SaaS and Handling Supply Chain Disruptions
Manhattan's President & CEO Eric Clark Breaks it Down on Bloomberg Businessweek. Watch the full interview below.
- April 15, 2026
- Bloomberg
Reproduced with permission. Copyright 2026 by Bloomberg Industry Group, Inc. (800-372-1033) https://www.bloombergindustry.com/
According to Eric Clark, the future of SaaS will be defined by more than software code. In a recent Bloomberg Businessweek interview with Carol Massar and Tim Stenovec, he explained why service (a critical part of SaaS), deep domain expertise, and the ability to function as both, a system of record and a system of action, will differentiate winners from losers in enterprise software.
His comments come at a critical moment for the SaaS market, as supply chain disruptions and AI-powered coding tools reshape the way companies build, sell, and use software.
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