The “omni” in omnichannel.
Born in the cloud, and built entirely from microservices, it is engineered to be extended and never needs upgrading. It uses machine learning and IoT integration to ensure promises made are promises kept. It is the system of truth for customer orders across all channels, brands and geographies, greatly improving operational agility and the customer experience.
Continuous access to innovation with new features and updates released throughout the year.
Applied intelligence empowers real-time fulfilment optimisation to ensure promises are kept, profitably.
A single app to sell anywhere, engage anywhere and fulfil anywhere.
Engineered to adapt rapidly to changing business and operational process and experience needs.
Scales performance automatically to match demand peaks when needed.
Real-time insights into how, when and where customers want to shop and communicate with your brand.
Point of Sale
Resilient cloud-native store selling and engagement on any form factor with global promotions and omnichannel cart support.
Store Inventory & Fulfilment
Robust, DC-quality inventory management and BOPIS, BORIS, ship from store and contactless curbside fulfilment.
Complete view of all inventory across the network ensures accuracy of inventory availability and fulfilment.
Customised views of enterprise inventory by channel, product, customer and more to ensure accurate promising.
Real time fulfilment sourcing optimisation, with machine learning to lower costs and maximise profitability.
Unified customer service for full order life cycle support in the contact centre or through digital self-service.
Cloud native and designed entirely from microservices that automatically scale to meet performance demands.
WYSIWYG development environment to extend the data, services and user interface components of Manhattan Active Solutions.
More than a leader
The only leader in The Forrester Wave™: Order Management Systems, Q2 2023. Download the report to find out why Forrester says Manhattan Associates is a power player in the OMS category.
“As we deliver on our omni strategy, our product fulfilment capabilities are crucial, and Manhattan’s OMS is helping us with enhanced visibility of our product inventory so that we can deliver our product shipments most efficiently and effectively to our customers.”
Chat with an expert to learn more about Manhattan’s technology.