Manhattan SCALE Drives Business Growth at GraysOnline
GraysOnline employs more than 560 people throughout Australia and New Zealand incorporating a highly trained customer service team as well as experts across more than 80 product categories ranging from electronic goods and wine, to automotive and mining equipment. In total, the company sells around 230,000 items each month to both consumers and businesses.
The Challenge
GraysOnline needed to reorganise and streamline its supply chain to facilitate continued growth and subsequently integrate a newly acquired company’s inventory into its existing warehouse operations with minimal downtime and disruption to customers.
Solution Implemented
Manhattan SCALE™: Supply Chain Architected for Logistics Execution. Manhattan SCALE had the flexible nature and integration strength needed to ensure minimal downtime during complex tasks.
Manhattan SCALE™
Harness the power of a dynamic warehouse management system (WMS)—on-premises or in a cloud environment—made to save you time and money by providing the ideal blend of usability, capabilities, and functionality.
Manhattan SCALEThe Results
Greater supply chain control and visibility; 15-20% productivity improvement; minimal downtime during integration of oo.com.au; improved services levels to customers. With Manhattan SCALE GraysOnline has been able to:
- Gain greater control and visibility across its entire supply chain
- Streamline supply chain processes for improved efficiencies and productivity
- Maximize transportation performance and efficiency as well as reduce costs
- Greatly enhance worker satisfaction levels and order fulfillment efficiency due to the ‘Hands-Free, Eyes-Free’™ nature of the voice solution
- Get workers trained faster and up to speed quicker with voicedirected solution, resulting in better deployment of human resources to meet crunch time needs
Want to Learn More?
Learn how GraysOnline consolidated four existing warehouses into one centralized distribution center.