Commerce Trends 2021-2022

Commerce Trends 2021-2022

In this 6th edition, we offer you multiple thought leadership articles by Manhattan as well as external experts, partner contributions by a.o. Zebra Technologies, Google Cloud, Locus Robotics, 6 River Systems, Righthand Robotics and customer success stories. And we kick off with the introduction and vision by our Senior Vice President EMEA, Henri Seroux.

The urge to meet again

Shops have been ‘put to sleep’ during various lockdowns and now they have ‘begun to awaken’ from their enforced slumber again. It is not only the shops that have awoken, but also the shopper that is in all of us.

How nice it is to go into town again; to walk into a shop prepared or not, to try on a new shirt; to have a chat during the checkout and to eat a sandwich on the way home. After the hardships, we probably all sense a great urge to go out and meet people.

For many, work also took place primarily via digital channels and this digital approach will not disappear completely, despite travel restrictions and social distancing measures there have been a number of noteworthy results.

However, the opportunity to catch up and exchange ideas in person will be here soon and I am looking forward to it. What about you? Read Commerce Trends 2021-2022

Deliver On Your Promise to Customers