Manhattan’s Warehouse Management is a Perfect Fit for Carter's
Carter’s, Inc. is the largest branded marketer in the U.S. of apparel exclusively for babies and young children. The company’s Carter’s brand, OshKosh brand and related sub-brands are sold to national department stores, chain and specialty stores, discount retailers and through over 250 Carter’s and over 160 OshKosh outlet and brand retail stores.
The Challenge
To respond to a rapidly changing business environment and increasing demands from customers, Atlanta-based Carter's, Inc. needed a more robust solution with greater flexibility to accommodate complex processing requirements. Carter’s previous solution was unable to address changing customer requirements efficiently and required time-consuming and expensive customization in order to satisfy customer demands and meet business changes.
Operations
Location: Atlanta, GA
Warehouses: 5 (Stockbridge, GA; Hogansville, GA; Chino, CA (3PL); Shenzen and Shanghai, China (3PLs)
Retail Outlets: 260 Carter’s stores, 165 Oshkosh stores
Solution Implemented
Carter’s selected Manhattan’s Warehouse Management solution because of its flexibility, versatility and robust, comprehensive features and functionality. Warehouse Management provided a flexible solution enabling the company to streamline operations, reduce costs, increase agility and meet customer expectations.
Warehouse Management
Control demand, supply, labor, and automation across your entire network with Manhattan Active® Warehouse Management. The leading cloud-native, evergreen, and extensible WMS in the industry.
Learn MoreThe Results
Carter's increased supply chain flexibility, ability to quickly respond to changes in value-added requirements demanded by customers, and reduced costs. After warehouse management solution was implemented, it has resulted in numerous examples of savings and improved operational efficiencies.
- Eliminating the need for repeated customizations
- Being able to maintain “perpetual inventory” and eliminating the need to close DCs to execute annual counts
- Improved inventory management has improved order fill rates
- 100% order auditing (which was required by the old system) has been reduced to 10% with improved accuracy
- Total value-added services have been increased at the same time overall supply chain costs have been reduced
Want to Learn More?
Learn how Carter's achieved increases in supply chain flexibility to quickly respond to changes in value-added requirements.