Cosmax Case Study

Cosmax, the leading manufacturer of cosmetics in Korea, has enjoyed considerable growth over the last four years and continues to roll out new products at the rate of 2,700 each year. To support this aggressive growth, the company needed to maintain inventory accuracy at all times by dramatically improving picking process as well as the management and storage of returned goods. Since implementing Manhattan SCALE™, Cosmax has reduced returns by 75%, decreased overtime hours per warehouse worker by 16.6% and raised operational productivity by 30%.

CHALLENGE 
Cosmax lacked strict standards of procedure (SOPs) across warehouse management processes and had inadequate visibility across the supply chain.

SOLUTION
Manhattan SCALE selected for proven track record and breadth of capabilities.

RESULTS
Reduced returns by 75%, reduced overtime hours per warehouse worker (WH) by 16.6% and raised operational productivity by 30%.

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