Case Study

eStore Logistics advances online and omnichannel fulfilment capabilities with Manhattan Associates

Since the deployment of Manhattan SCALE, eStore Logistics has experienced a number of key benefits across its operations including improved inventory management and control, increased visibility of available space in the warehouse, and the ability to handle more complex wave flows which has allowed a more efficient management of the diverse outbound handling processes associated with different client/stock/order profiles.

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CHALLENGE
From a business perspective, to support eStore Logistics’ ongoing growth. From a customer perspective, to help drive margin enhancement and service levels through a more streamlined logistics operation.

SOLUTION
Manhattan SCALE was selected for its scalability, its ability to be easily integrated with other business and client systems, and because it offered the breadth and depth of functionality needed to meet customers’ evolving needs.

RESULTS
Improved inventory management; increased visibility of available warehouse space; ability to integrate with new clients faster and run multiple sites; a decrease in IT and administration personnel costs while servicing increased inbound and outbound volumes.