Case Study

Giant Eagle finds a route to greater efficiency with Manhattan TMS

Giant Eagle finds a route to greater efficiency with Manhattan TMS

Giant Eagle, through the implementation of Manhattan TMS and Procurement, consolidated three separate systems into a singular platform, resulting in cleaner integrations with Manhattan WMS. Combined with changes in organizational structure and processes, Manhattan TMS enabled Giant Eagle to focus on cube and routing, resulting in a reduction of overall miles driven. From an inbound perspective, connecting procurement with TMS improved the process of evaluating carrier rates and loading them into the system.

Fragmentation in transportation technologies – with three disconnected systems – led to disarray in transportation strategy. Varying delivery times for more than 460 stores resulted in decentralized routing, ongoing delivery pressures, inefficiency and wasted miles.

Giant Eagle consolidated their technology platforms down to a single solution: Manhattan TMS. Optimizing inbound and outbound orders allowed the company to maximize cube, minimize empty miles, enabled the company to raise service levels with a single application.

Manhattan TMS helped Giant Eagle reduce empty miles by 8% and total miles by 7.7% through optimized delivery schedules, improve cube by 7%, and filled available capacity with backhauls which improved load utilization and lowered inbound costs.

“Partnering with Manhattan gave us the capability to move to a much more efficient, sustainable, holistic transportation model, which allowed us to gain greater efficiencies across our entire supply chain.” – Ann-Marie Daugherty, Giant Eagle Vice President Logistics

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