Hayneedle Finds the Elusive Key to Growth with Manhattan Solutions

CHALLENGE
Warehouse management system was out of sync with the actual inventory scattered across the country and customer service levels were below expectations.
 

SOLUTION
In order to consolidate DCs, streamline and control WMS for greater visibility, and improve customer service andexperience, Hayneedle implemented Manhattan’s Warehouse Management for Open Systems for flexibility and growth as well as the Distributed Order Management and Supply Chain Intelligence solutions.
 

RESULTS
Order control mastered and in synch with inventory; more accurate picking and improved customer care have positioned the company for growth.