Case Study

Pet Supplies Plus finds a new best friend in Manhattan Active Warehouse Management

Pet Supplies Plus finds a new best friend in Manhattan Active Warehouse Management

Moving to the cloud

Headquartered in Livonia, MI, Pet Supplies Plus is known as “America’s favorite neighborhood pet store”, operating more than 500 locally owned locations across the country. The company prides itself on having well-stocked stores, exceptional service and making things as convenient as possible for customers. They offer in-store retail, as well as curbside pickup and delivery in some locations.

A longtime partner of Manhattan’s, Pet Supplies Plus was evaluating a WMS upgrade. The retailer was already running several business applications in the cloud and was considering doing the same with its supply chain technology. In the midst of the COVID-19 pandemic and the drastic changes it wrought, Manhattan Active Warehouse Management was a perfect fit. Pet Supplies Plus became the first customer to implement the groundbreaking WMS.

Manhattan Solution:
Manhattan Active® Warehouse Management

Challenge:
The company needed a warehouse management system (WMS) with the agility to react to market changes and innovate to meet customer demands.

Solution:
Cloud-native Manhattan Active WM was implemented to ensure the pet retailer had a foundation upon which it can build optimal omnichannel operations.

Deliver On Your Promise to Customers