Enterprise Promise & Fulfill enables B2B merchants to automatically track and expose on-hand and future inventory across the merchant’s network of inventory fulfillment locations, including distribution centers, supplier warehouses, stores or branch locations, in-transit shipments, and returns/reverse logistics.

With Enterprise Promise & Fulfill, B2B merchants can ensure inventory data reflects the most current stock levels and inventory policies, such as substitutions, enabling them to make precise decisions about order fulfillment. This real-time inventory data eliminates data discrepancies typically found in delays in updating enterprise resource planning (ERP) systems.

Enterprise Promise & Fulfill automatically incorporates inbound inventory from purchase orders, advanced shipment notices, and supplier confirmations into inventory visibility and availability views. This critical business capability increases sales conversion by enabling B2B organizations to sell and commit to fulfilling inventory that is not yet physically available but will arrive soon. A B2B merchant can flexibly define timeframes guiding which future inventory can be sold (e.g., inventory arriving within three days of order placement).

With Enterprise Promise & Fulfill, B2B merchants can specify soft allocation of available inventory to sell by multiple business parameters, including customer types (e.g., VIP customers); sales channels (e.g., electronic data interchange vs. online orders); product categories (e.g.,perishable, bulk, or serialized items); and geographic regions. This flexibility to segment on-hand and future inventory allows for optimal inventory exposure to support sales strategies precisely.

To help B2B merchants save sales, Enterprise Promise & Fulfill provides ordering logic to facilitate finding a product solution for order requests in cases of complete stock-outs in current or future inventory. While substitution logic automatically suggests similar products to those specified in the original order request, procure-to-sell logic presents that an out-of-stock product can be procured and fulfilled in a specific timeframe. A B2B merchant can flexibly configure substitution and procure-to-sell logic on a product-by-product basis to save sales.