With Enterprise Promise & Fulfill, B2B merchants can optimize inventory utilization by dynamically and automatically reallocating inventory based on supply and demand changes. B2B merchants can manage rules guiding how inventory is reallocated to best support customer orders. For example, a merchant can specify that order lines allocated to future inventory (i.e., a purchase order) should take precedence when new inventory becomes available. In this case, for order lines for an item allocated to future inventory, the solution automatically reevaluates allocation when new inventory becomes available or when there is a change to future inventory. With allocation automation, inventory utilization is continuously optimized, ensuring customer satisfaction and reducing manual intervention, which is costly and time-consuming.

A critical inventory optimization strategy supported by Enterprise Promise & Fulfill allows merchants to “borrow” inventory to support high-priority orders. In cases where on-hand stock is not available to satisfy a high-priority order, the solution will borrow inventory reserved for future orders to meet the high-priority order. Incoming stock is automatically assigned to rebalance the future order, ensuring the original customer commitment is kept. Rules protect the future order with an order lock preventing borrowing from future orders for a period of time before the future order is scheduled for fulfillment.

Enterprise Promise & Fulfill enables merchants to specify special inventory allocation to support high priority orders. With this feature, merchants can allocate current and future inventory to the highest priority customer orders before any other allocation. This strategically important capability allows a B2B merchant to balance fulfilling immediate demand while preserving inventory for key accounts or known high-priority future orders.

With Enterprise Promise & Fulfill, merchants can reserve inventory to support large-scale customer agreements where inventory is needed to satisfy ongoing, phased fulfillment. Enterprise Promise & Fulfill automatically “calls off” inventory as it is fulfilled across a customer’s account hierarchy. When the reservation expires, the solution automatically returns inventory for ordering by the general customer base. With this capability, B2B merchants can reserve, share, consume, and return inventory to maximize sales while removing manual intervention to save costs.

Enterprise Promise & Fulfill helps B2B merchants prevent order fulfillment delays or missed sales when incoming inventory shipments are delayed. When a purchase order or advanced shipping notice is delayed, Enterprise Promise & Fulfill will automatically reallocate inventory to maintain order fulfillment commitments.