You have operational obstacles to overcome.
The Food & Beverage (F&B) industry has faced a wealth of challenges in recent years with the Covid-19 pandemic and continues to face obstacles including rising inflation, labor shortages and supply chain disruptions. The supply chain is stressed all through its length, from the container ships waiting offshore because they can’t be unloaded, to the processed food that can’t be stored or shipped.
How Manhattan can help.
Investing to build supply chain agility and resiliency is a crucial area of focus for F&B manufacturers and distributors. Manhattan’s cloud-native technology is proven to enable a truly resilient and agile supply chain and our feature-rich solutions support the most sophisticated food and beverage supply chain requirements. Our deep understanding of the food and beverage supply chain improves business outcomes.
Our cloud-native, microservices technology unlocks resilient and agile supply chain efficiency.
Manhattan offers a truly unified supply chain solution from inventory to delivery and planning to execution, providing crystal-clear visibility and unprecedented control. Our cloud-native and microservices architecture is versionless, with seamless upgrades that occur automatically and without disruption. It’s flexibly composable and configurable to quickly and cost-effectively enable new processes, experiences, and outcomes. Optimized through data sciences and aligned through behavioral sciences, our solutions create work environments that foster the best of humans and automation to drive greater efficiency and productivity.
Warehouse Management
F&B companies are rapidly expanding product lines and stock-keeping units to include more flavors, healthier offerings, and different packaging materials and sizes to meet demand. As a result, F&B warehouses are quickly reaching capacity with new inventory. Solutions that optimize warehouse capacity and process efficiency are in need. Manhattan Active Warehouse Management gives distribution managers greater visibility and control with highly actionable, real-time operational data visualizations across every facility and integrated, direct communication with the workforce. It is infused with artificial intelligence to refine its optimization. This technology accelerates the flow of goods and information; enables flawless execution across inventory, labor, advanced automation, robotics and physical space.
Labor Management
Technology that can improve labor efficiency by reducing the time it takes to complete routine tasks as well as optimize labor usage (i.e., labor engagement and retention) across the distribution workflow can help combat some of the effects of labor shortages. Manhattan Active Labor Management’s intuitive workflows deliver responsive experiences that help new and temporary workers get up to speed and operate efficiently in a matter of minutes. In addition, performance, coaching, and recognition have been gamified throughout the user experience, driving higher associate engagement and a more productive workforce.
Transportation Management
Manhattan can help F&B companies with transportation planning and route optimization solutions that increase truckload utilization (use of available cube space in trucks) and reduce miles traveled. Manhattan Active Transportation Management is the fastest, smartest, and easiest way for F&B companies to manage transportation planning and execution. Its cloud-native architecture, multi-modal solver with intelligent self-tuning optimization, unified user experience, and pre-integrated rate and capacity management enables F&B companies to improve visibility, accelerate planning, and lower the cost of shipping while reducing carbon emissions. Its Unified Logistics Control delivers a planning experience that is intuitive and configurable to ensure faster and easier visualization of the transportation network to help planners work smarter and deliver better results.
Inventory Management
The F&B industry is constantly evolving, and the industry is experiencing demanding new sources of growth. Demand forecasting and inventory optimization can help F&B companies improve their response to volatility, which will help improve sales, service, and profitability. Manhattan Active Inventory uses machine learning to continuously monitor and automatically fine-tune inventory, enabling accurately positioned inventory across the distribution network to reduce the risk of stock-outs or oversupply. Demand Forecasting and Replenishment, integrated into the inventory workflow enables near real-time inventory-level sharing with buyers and planners, providing valuable visibility and insights into a wealth of structured and unstructured inventory data.
Omnichannel Commerce
When F&B companies begin to grow their direct-to-the-consumer business, we can help them succeed beyond enabling ecommerce fulfillment workflows in the warehouse. Manhattan’s unified commerce order management and customer engagement solutions are relied on by leading online retailers worldwide and can be leveraged to deliver elevated levels of service that keep today’s consumers satisfied and loyal. Manhattan Active Order Management enables you to manage the entire life cycle of digital commerce orders supporting direct-to-the-consumer models. Manhattan Active Customer Engagement tools such as the contact center help preserve positive customer impressions by helping to solve problems quickly and easily, and our Digital Self Service capabilities empower customers to initiate a return, cancel an order, or even request a callback from customer support.
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