MANHATTAN ACTIVE®
ORDER MANAGEMENT
The “omni” in omnichannel.
Born in the cloud, and built entirely from microservices, our Order Management Software (OMS) is engineered to be extended and never needs upgrading. It uses machine learning and IoT integration to ensure promises made are promises kept. It is the OMS system of truth for customer orders across all channels, brands and geographies, greatly improving operational agility and the customer experience.
VERSIONLESS
An order management system with continuous access to innovation with new features and updates released throughout the year.
INTELLIGENT
Applied intelligence empowers real-time fulfillment optimization to ensure promises are kept, profitably.
UNIFIED
A single OMS software app to sell anywhere, engage anywhere and fulfill anywhere.
AGILE
Engineered to adapt rapidly to changing business and operational process and experience needs.
SCALABLE
Scales performance automatically to match demand peaks when needed.
Customer Engagement
Real-time insights into how, when and where customers want to shop and communicate with your brand.
Point of Sale
Resilient cloud-native store selling and engagement on any form factor with global promotions and omnichannel cart support.
Store Inventory & Fulfillment
Robust, DC-quality inventory management and BOPIS, BORIS, ship from store and contactless curbside fulfillment.
INTERACTIVE
INVENTORY
Complete view of all inventory across the network ensures accuracy of inventory availability and fulfillment.
DYNAMIC ORDER
PROMISING
Customized views of enterprise inventory by channel, product,customer and more to ensure accurate promising.
INTELLIGENT FULFILLMENT
OPTIMIZATION
Real time fulfillment sourcing optimization, with machine learning to lower costs and maximize profitability.
OMNICHANNEL
SERVICE
Unified customer service for full order life cycle support in the contact center or through digital self-service.
MANHATTAN ACTIVE
TECHNOLOGY
Cloud native and designed entirely from microservices that automatically scale to meet performance demands.
MANHATTAN
PROACTIVE
WYSIWYG development environment to extend the data, services and user interface components of Manhattan Active Solutions.
More than a leader
The only leader in The Forrester Wave™: Order Management Systems, Q2 2021. Download the report to find out why Forrester says Manhattan Associates is a power player in the OMS category.
OMNI ANF ROI Calculator
Use our Adaptive Network Fulfillment (ANF) ROI calculator to measure how optimizing fulfillment, shipping and stores can help you maximize margins and profitability in your digital commerce marketplace.
“As we deliver on our omni strategy, our product fulfillment capabilities are crucial, and Manhattan’s order management software is helping us with enhanced visibility of our product inventory so that we can deliver our product shipments most efficiently and effectively to our customers.”
— PetSmart
Contact Us
Talk with an expert to learn more about Manhattan’s technology.