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Order Consolidation

Manhattan Enterprise Promise & Fulfill equips B2B merchants with fulfillment capabilities to automatically merge multiple orders or shipments into one order and one optimized delivery, reducing costs while aligning with customer preferences.

Lower Shipping Costs, More Reliable Deliveries

Order consolidation with Enterprise Promise & Fulfill from Manhattan automates combining multiple orders or shipments into a single order and one optimized delivery. This capability reduces costs and enhances efficiency for B2B merchants while ensuring adherence to customer preferences and service levels.

The system enhances a merchant’s enterprise resource planning (ERP) and warehouse management systems by providing a unified view of inventory and orders across all fulfillment points. 

It leverages artificial intelligence to identify and execute consolidation opportunities automatically. Whether it involves consolidating transportation legs and deliveries through multiple routes, merging at cross-docks, or combining multiple orders, Enterprise Promise & Fulfill aims to reduce freight and shipping costs while improving the overall customer experience.

Business Scenario with Order Consolidation

An industrial machinery parts wholesaler aims to reduce shipping costs to improve profitability. This wholesaler’s customers typically place multiple orders weekly, leading to higher shipping expenses due to numerous small shipments. Additionally, customers often experience frustration from receiving several packages instead of a single bulk delivery.

The Enterprise Promise & Fulfill solution from Manhattan introduces order consolidation to the wholesaler’s business operations to address this issue. For example, a large manufacturer that places five orders in one week now receives a single consolidated shipment.

By intelligently analyzing inventory, the solution automatically holds this customer’s orders. It batches them for one bulk shipment from a single distribution center at the end of the week, ensuring compliance with the customer's service-level agreement and shipping preferences.

Moreover, this approach consolidates the orders into one truckload rather than multiple less-than-truckload shipments. As a result, the wholesaler benefits from significant freight cost savings, while the customer enjoys an on-time delivery, accompanied by the convenience of a single package that simplifies the receiving process.

Business Outcomes

Enterprise Promise & Fulfill’s order consolidation capability enables B2B merchants to realize the following improved business outcomes:

Lower Shipping and Freight Costs: By consolidating multiple orders into one bulk shipment, B2B merchants reduce the number of shipments, minimizing freight and last-mile delivery costs.

Improved Distribution Center/Warehouse Efficiency: The consolidation of orders leads to more efficient operational efficiency and lowers labor costs by reducing order picking, packing, and handling workloads through fewer shipments.

Faster and More Reliable Deliveries: Order consolidation ensures customers receive their items in one shipment, avoiding delays. Further, the risk of incomplete or backorders caused by split shipments is reduced.

Enhanced Customer Experience: Order consolidation enables a B2B merchant to support buyer preference for fewer, well-organized deliveries over multiple fragmented shipments. It helps customers plan better with predictable bulk deliveries.

Reduced Carbon Footprint: Order consolidation reduces the number of shipments, leading to fewer truckloads and lower emissions. It also helps the environment by reducing packaging waste due to fewer boxes and materials used.

Seeking to expand your fulfillment operational excellence?

Discover how Enterprise Promise & Fulfill from Manhattan enhances existing ERP systems by providing intelligent order management capabilities that significantly improve a B2B merchant's ability to meet customer order promises while lowering fulfillment costs.

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