Manhattan Clienteling allows store teams to help their customers at key points along the shopping journey—before, during, and after store visits—for personalized attention and service. Clienteling is part of the same platform as Point of Sale, seamlessly providing digital selling aides to store associates and helping drive both sales and the execution of exceptional in-store experiences.

Features + Functions
  • Utilize a single, responsive user interface for omnichannel selling
  • Configure store outreach and in-store interaction with customer profiles, history, and preferences
  • Operate as a discrete “black book” for high-touch customer engagements
  • Coordinate product style, coordinates, and separates with customers preferences
  • See a 360° customer view across channels, including order history and customer wish lists
  • Provide recommendations, scratch pad, and customer notes
  • Deliver POS anywhere with full checkout functions
  • Personalize customer-specific shopping and guided selling
  • Integrate legacy or third-party recommendations engines
  • Integrate interactive look books and assisted-selling content
  • Create and manage customer appointments
  • Support outbound store-to-customer marketing

Deliver On Your Promise to Customers