Online Grocery Retailer RedMart set for Continued Growth with Manhattan
RedMart was founded with little resources and a big vision: to disrupt traditional grocery retail by offering customers a better way to shop for their everyday household essentials. The online grocer provides a wide product selection with high availability levels, competitive prices, same-day and next-day delivery and 99%+ fill rates.
CHALLENGE
RedMart needed to transition to an automated fulfilment approach to optimise its complex order fulfilment operation and to scale the business rapidly.
SOLUTION
Manhattan SCALE selected as RedMart’s supply chain commerce platform to support the business’s fast-expanding ecommerce operation; solution deployed in Amazon Web Services’ cloud infrastructure.
RESULTS
Order cycle time halved; service levels improved; 99%+ fulfilment accuracy achieved; employees more engaged and accountable through system-enabled performance tracking capability; continued business growth enabled by SCALE.