Next Generation Point Of Sale
Today’s stores are more than places to make a purchase. In an omnichannel world, they are experiential showrooms, customer service centers, and local fulfillment points. As the store plays a larger role, it’s time for point of sale (POS) to expand its role, too. Manhattan Point of Sale is the next generation for retail point of sale, helping retailers sell, fulfill, and engage anywhere.
Empowering Store Associates to Inspire, Engage, and Delight Customers
A next generation POS solution is one that gives store associate teams a single tool to seamlessly manage all customer interactions and needs across the customer buying journey, creating exceptional experiences that enable retailers to deliver on the omnichannel promise.
Designed for Today’s Retail Realities
Designed explicitly for omnichannel and born in the cloud, Manhattan POS brings together selling,Store Inventory, Store Fulfillment, Customer Engagement, and Clienteling in one point of sale solution that empowers store associates to make omnichannel a retailer’s advantage.
Manhattan Point of Sale enables retailers to:
Sell Anywhere – enabling associates to save the sale and inspire customers through personalized selling anywhere in the store.
Fulfill Anywhere – guiding store inventory and fulfillment to delight customers with endless aisle options and fast delivery.
Engage Anywhere – turning the store into a point of service that engages customers at any point in their buying journey.
- Built entirely on microservices, Manhattan POS, with Resilient Cloud technology, delivers the always-current and always-available solution retailers demand.
- Any device: The same responsive, intuitive interface across all form factors – cash wraps, mobile devices, or tablets – provides retailers a choice of device deployment to match their different store strategies, including permanent stores, pop-up locations, high-touch flagship stores, or high-traffic volume locations.
- Promise and profitability: Optimize store order fulfillment operations (buy online, pick up in store (BOPIS), ship to store/from store) to profitably keep the customer promise, including: store inventory receiving, transfers, pull backs, flexible picking, abandoned orders handling, and more.
- Omnichannel by design: Manhattan POS is equipped with all of the capabilities needed to turn stores into the center of your omnichannel experience:omni cart, omni fulfillment, returns, exchanges, cross-channel promotions, complete customer transaction and interaction history across channels, and more.
- Personalized engagement: Seamless customer engagement – including clienteling and case management – is at the core of our POS, providing the tools associates need to personalize interactions to drive sales and deliver exceptional in-store service.
Ready to transform your point of sale into a strategic platform that elevates your omnichannel retail experience to a whole new level? Contact us today!